Customer Questionnaire

Thank you for giving us the opportunity to perform a recent program for your company. Your satisfaction is very important to us. Please take a few minutes to complete this questionnaire.

(* indicates required field)

Your First name:*	Last name:*
Position:
Customer P.O. #:	or Job #:
Your Email:*

What brought you to Intec for this project?

	Repeat customer     Word of mouth      Journal ad
	Trade show            Web search engine
	Other:

What did you like about Intec's service? (400 char max)

What did you dislike about Intec's service? (400 char max)

What would you like to see us do differently? (400 char max)


What is the likelihood that you would use us again for a similar type of project?
      Very likely     Likely     Not likely

Please rate us compared with your expectations regarding:

		Excellent	Good	Average	Marginal	Poor
COMMUNICATION:
	Schedule
	Technical issues
	Contract issues

PERFORMANCE:
	Schedule
	Technical excellence
	Documentation
	Quality
	Price

In what areas should we expand our capabilities to meet your needs?

Multi-actuator testing		Bio testing		Parts fabrication
High-load testing		Electronics		Stress analysis & design
Fatigue & fracture		Testing		Forensic failure analysis
Vibration testing		Ceramics testing		Calibration services
Creep		Ballistic testing		Process modelling
Thermal cycling/shock		Thermal analysis		Systems test
Low-cost QC testing		Chemical analysis		NDI

What additional services would you like to see us provide in the future? (400 char max)


 

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